I just wanted to say how much my mother and I enjoyed the royal wedding afternoon tea. I had purchased the tickets as a mother's day gift and she and I thoroughly enjoyed the day. Service, food and setting as great as ever. Mum and I are regular visitors and the staff always call me by name which is such a lovely touch. We look forward to the next event
I can say without doubt we would recommend anyone books a wedding here. Right at the beginning 12 months prior the service and support we have recieved has been outstanding. Every wist we had for our day has been granted and nothing was too much trouble for all the staff. A special mention to Sian (events coordinator), she was fantastic, she kept us both at ease right up to the last minute with all our requests. The day itself went without a hitch from the word go. Sian took control of everything. The food provided was outstanding and this was echoed by all of our guests. The room (bridal suite) was out of this world with a lovely view and every facility we needed. The restaurant for morning breakfast was also excellent with very helpful staff and food perfect. Don't be fooled by What people say about Dover. Stay at this hotel and experience the fine service and the fantastic staff, you won't be disappointed.
Nice hotel We stayed just one night. We are a family of 5 so we had to get two rooms. The rooms were clean and have AC. Bathrooms were fine with great water pressure. Having stayed in other hotels in the UK this was above average. The staff was very friendly and helpful also.
I would just like to say thank you so much for last Saturday and for accommodating our hen do party so amazingly! The service we received and the fact we were given our own room with decorations, plus the flexibility with allowing music (and supplying the speakers) in the evening really made the day extra special for everyone! You cater very well for an organiser who's strong point is not organisation (me) and who needs a bit of extra help! We are all very grateful to everyone involved and will be recommending you to all of our friends!
A note to thank you and all your staff for making us so welcome. From the minute we walked in on Friday, everyone did their utmost to make our stay as enjoyable as possible. All three of us appreciated your efforts. The refurbished rooms are superb and I’m sure will prove very popular. As requested I will post feedback using the link on the card given to me. It looks like we may be looking to stay next Christmas so we can see my wife’s mother easily. Once we sort out our plans we will be in touch with the hotel to see which rooms might be available.
An amazing girly weekend, away from crazy London. The room were nice and cosy, lovely spa and great food (enough choices even though most of us are vegetarian and vegan) The hotel and spa staff put up with our group of 12 noisy, super excited girls in an absolutely brilliant way! Everyone was very friendly and extremely helpful. There was something wrong with the heating in our room on our first night but super sweet Daniel from reception brought us a heater within minutes even though we phoned him at 3am 🙂 We will definitely be back again. <3